Contractors

Contractors and suppliers sit in one central register with their service agreements, their insurance policies and the expiry dates attached to both. When a contractor’s insurance policy expires, Prova stops that contractor being assigned work from that day. The agreements themselves hold the terms behind the work, including response times, SLA commitments and contract value, and they link from the maintenance plan onto every work order that plan raises. Documents are typed, with their own lifecycles and signatures, each signature carrying its eIDAS tier, and a required signature is the gate between a document that has been issued and one that has been executed.

The insurance check is the control most estates believe they already have and few can prove. Lapses tend to surface after an incident, at the point where the question becomes whether an uninsured contractor was working on your site with your authorisation. Making the register enforce the rule rather than merely record it moves that check from one person’s diligence to the system’s default behaviour. The agreements matter for the same reason: a contract that sits outside the operational system is never consulted at the moment a job runs late, and carrying it onto the work order puts the promised response time next to the actual one.