Assets

In practice

The chiller at Rotterdam HQ fails for the third time this year, and somebody has to decide whether to repair it again.

1. The chiller has been on the register since it was installed, with its category, its warranty date and its runtime meter.
2. Over six years it has accumulated its own history: the work orders raised against it, the cost recorded on each, the photographs taken, and the failure record written at every closure.
3. Its warranty expired in year five. The register knows, so nobody wastes a morning checking.
4. This failure closes like the others, with problem, cause, remedy and downtime recorded against the asset.
5. Facilities proposes replacement. Finance asks why.
6. The answer is already assembled: what it has cost to keep running, how often it has stopped, and how much longer each repair now takes.

Nobody had to reconstruct anything. The case for replacement was written by six years of ordinary work being recorded in the right place.

Illustrative walkthrough. Not a customer record.